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How GenAI Will Transform The Contact Center

AI Will Make Call Centers Obsolete, Predicts Tata Consultancy Services Head With Engage’s AI-powered tools businesses can enhance and improve customer experience, while maintaining a crucial focus on human empathy, and support. By the time customers reach a human agent in today’s contact center, they’re looking for exceptional knowledge, empathy, and ChatGPT personalization. More than … <a href="https://pelletmagnum.com/2024/10/07/how-genai-will-transform-the-contact-center/">Continued</a>

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Google Photos will soon help you identify AI-generated images

Google Launches Watermark Tool to Identify AI-created Images Computers can use machine vision technologies in combination with a camera and artificial intelligence (AI) software to achieve image recognition. SynthID can also scan a single image, or the individual frames of a video to detect digital watermarking. Users can identify if an image, or part of … <a href="https://pelletmagnum.com/2024/05/08/google-photos-will-soon-help-you-identify-ai/">Continued</a>

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Generative AI is Redefining Customer Engagement in Retail

Taking conversation to next level: How AI helps businesses with customer communications Build bots for lead generation, delivery status tracking, account creation, product returns, and more. Aivo’s conversational AI understands how your customers speak using text, emojis, or other methods of expression. The advancements made in large language models has ChatGPT produced some truly revolutionary … <a href="https://pelletmagnum.com/2024/04/16/generative-ai-is-redefining-customer-engagement-in/">Continued</a>